Privacy Policy
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Hitchcock Incorporated SMS/MMS Privacy Policy
Effective Date: 7-30-2025
Hitchcock Incorporated (“we,” “us,” or “our”) is committed to protecting your privacy. This SMS/MMS Privacy Policy outlines how we collect, use, and protect the information you provide through SMS and MMS (text messaging) communications. It also explains your rights and choices, including how to opt in and out of these communications.
1. Message Program Description
We may use SMS and MMS messaging to communicate with clients about appointments, service updates, support, billing notices, and promotional offers. Messaging frequency may vary depending on your interaction with our services.
2. Opt-In Policy
You may opt in to receive SMS/MMS messages from Hitchcock Incorporated by texting our business phone number. By initiating contact via text, you consent to receive text messages from us at the mobile number you used, including messages sent using an automated system.
3. Opt-Out Policy
You may opt out of receiving SMS/MMS messages from Hitchcock Incorporated at any time by replying STOP to any message. After doing so, you will receive a one-time confirmation message, and you will no longer receive text messages from us unless you opt in again.
If you experience issues with the messaging program, you can reply with the word HELP for assistance or contact us directly at 719-346-8488.
4. Message and Data Rates
Message and data rates may apply depending on your mobile carrier plan. We are not responsible for any charges incurred from your carrier as a result of our SMS/MMS communications.
5. Data Collection and Use
We may collect and store your mobile phone number and any content you provide via SMS/MMS (such as your name, appointment details, or service preferences). This information is used solely to provide the requested communication and services and is not shared or sold to third parties.
We do not use SMS/MMS to collect sensitive personal information such as Social Security numbers, financial information, or health records.
6. Data Security
We take commercially reasonable steps to protect your information from unauthorized access or disclosure. SMS/MMS communications are transmitted over mobile networks and may not be encrypted. Please avoid sending confidential information via text message.
7. Privacy Practices
Your use of our messaging services is also subject to our full Privacy Policy and Terms of Service.
8. Contact Information
For questions or concerns about this SMS/MMS Privacy Policy or our messaging practices, please contact us:
Hitchcock Incorporated
Phone: 719-346-8488
Email: hitchcockinc@outlook.com
By texting our number, you acknowledge that you have read, understood, and agreed to this SMS/MMS Privacy Policy.
